Terms & Conditions
Please read these Terms and Conditions carefully before using our website or placing an order.
Acceptance of Terms
By accessing our website or purchasing products from Magical Shoe Kenya, you agree to be bound by these Terms and Conditions.
Product Information
We strive to ensure all product descriptions, images, pricing, and availability information are accurate. However, minor variations may occur and errors may occasionally arise.
Pricing & Payments
All prices are listed in Kenyan Shillings (KES). We reserve the right to change prices without prior notice. Orders will only be processed after payment confirmation where applicable.
Order Acceptance
We reserve the right to refuse, cancel, or limit any order at our discretion, including cases involving pricing errors, suspected fraud, or product unavailability.
Shipping & Delivery
Delivery timelines provided are estimates and may vary depending on location, courier operations, weather conditions, public holidays, or unforeseen circumstances.
Returns & Exchanges
Returns and exchanges are subject to our Returns Policy. Products must meet the eligibility requirements outlined on our Returns page.
Customer Responsibilities
Customers are responsible for providing accurate contact information, delivery details, and sizing information when placing an order.
Intellectual Property
All website content including text, images, graphics, logos, and designs remains the property of Magical Shoe Kenya and may not be reproduced without permission.
Limitation of Liability
Magical Shoe Kenya shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Changes to Terms
We may update these Terms and Conditions from time to time. Continued use of our website constitutes acceptance of any revised terms.